Kiwi Coders provides support whether it is for parts or service repairs. We guarantee our product and value our customers. Kiwi Coders has a service center or offers service calls for instructional use only. We will provide a quote at no charge before we repair and offer trade In credit on obsolete models towards new printer. Please contact us to request specific manaul using the form below or call us direct at (847) 541-4511.